Privacy policy

Who we are:

This website is operated by WONDERKEY, LDA., NIPC 516841297 and headquartered at Rua da Madalena, N80, 5th floor 1100-404 Lisbon (hereinafter "HomeKeeper" or "us").

Your privacy and the protection of your personal data are very important to us, so we advise you to read this privacy policy. This privacy policy describes how we collect and process your personal data.

By accessing this website, the user accepts that Homekeeper may use this data in accordance with this privacy policy.

Personal data collected:

During your visit to this website, we automatically collect the following personal data about you:

• information about the pages you visit on this website;

• date and time of your visit,

• IP address (to determine the city of connection),

• web browser,

• type of device used,

• the website (URL) you visited before accessing this website and

• some cookies (see below).

In addition, we collect all information that you submit to us using the contact forms available on this website.

Cookies and purposes of processing personal data:

This website uses so-called cookies. A cookie is a small file that can be stored on your computer when you visit a website. Cookies do not allow the user to be personally identified, but constitute information regarding the navigation of the user's equipment on the website that allows determining the pages consulted, as well as the date and time of consultation.

This information is useful in order to customise the services, contents and offers available on the website and facilitate navigation. We use your personal data to generate usage statistics, to improve and develop this website, to provide you with rental management services, to respond to your requests and messages, to send you our newsletter if you have subscribed to it, for the to contact you about properties that may interest you, and to analyse your data in aggregate for the purpose of analysing our business.

Some cookies are necessary for some services to function or to measure traffic.

Users' rights:

During your first visit to our website, you are asked to accept or refuse the use of certain cookies.

Cookie management:

You can configure your browser software so that cookies are stored on your terminal equipment or rejected, either systematically or in accordance with their issuer.

You can also regularly delete cookies from your device via your browser.

However, don't forget to configure all the browsers on your different terminals (tablets, smartphones, computers...).

For more information about the use of cookies and how to block them, visit allaboutcookies.org, youronlinechoices.eu (Europe).

Sharing on Social Networks:

Our pages integrate plugins from the social network Facebook, Whatsapp and Twitter. When you visit our pages and if you use this content sharing option, you will establish a direct connection to these platforms and their servers. Platforms can correlate your visit to our website with your user account. We declare that as a provider of this website we have no knowledge of the data transmitted or how these platforms may use them. For more information, please consult the privacy statement of each platform.

Data security:

We are committed to maintaining adequate security measures to protect personal information, regardless of where it is located, both in electronic and physical format. Among these measures are, namely, the execution of confidentiality agreements with our employees and suppliers

Conservation of personal data:

We seek to retain user information only for as long as necessary to comply with legal reasons and legitimate business purposes. Then, we proceed to the safe disposal.

Right of access, rectification and updating of data:

Under the terms of the applicable legislation, you are guaranteed, as data subject, the right, at any time, to access your personal data, request its rectification or addition. You can request any of the actions mentioned above through our contact page on the website (info@homekeeper.pt).

Policy change:

HomeKeeper may occasionally change this Privacy Policy, namely as a result of the provision of new services or changes in current legislation. When necessary, the revised statement will be published on this page.

Legal Basis for Processing:

We rely on appropriate legal grounds under applicable privacy law to process personal information.

Contact of the person responsible for the treatment:

If you need to raise a concern about our processing of personal information, you should contact us via our email: info@homekeeper.pt